Can I wear makeup?
You are welcome to wear makeup, but it will be removed before certain treatments, such as facials. Our therapists will advise any products to avoid following your treatment.
What do I need to bring?
For relevant treatments we supply you with disposable underwear as your privacy is always held in high regard. Please do not bring valuables into the Spa, all care is taken but we do not take responsibility for any valuables brought into Citi Spa Aberdeen.
Do i need to book an appointment or can i just turn up?
We do ask that you book your appointment just to avoid disappointment, however we are happy to take walk- ins if we have the availability
Wear what makes you feel comfortable
Many guests ask us if they should bring anything in particular, especially when they are having a massage. The answer is simple. We are fully equipped to satisfy the need of every guest.
Be mindful of the other guests space
While you are certainly welcome to engage in quiet conversation, please refrain from loud talking. Our chillout zone is a place where guests savour a much needed private moment to read, meditate or simply relax.
Frequently Asked Questions & Spa Etiquette
Citi Spa Aberdeen is a luxury Beauty Salon in the heart of Aberdeen City. We offer the very latest in spa treatments and relaxing spa days. Our spa menu is packed full of luxurious treatments that will leave you feeling relaxed and pampered.
From the moment you arrive at the spa to the moment you depart you are guaranteed to receive a warm and friendly service from our professional spa team.
Our team of experienced therapists are on hand to offer advice and guidance.
We have answered some of the most frequently asked questions below, as well as providing some guidance on spa etiquette when enjoying our facilities.
Throughout the year Citi Spa Aberdeen has special offers available. Most of which are advertised on our website, facebook page, and sent out via email. For more information and how to join our mailing list, please ask at reception.
Terms and Conditions
Clients are asked to arrive at least 10 minutes before their treatment, failure to arrive on time may result in your treatment time being shortened and no discounts will be offered. Deposits are required for any treatments booked over 60 minutes. If you wish to cancel your appointment, we please ask that you let us know 24hrs prior or deposits will not be refunded.
It is essential that you advise your therapist of any medical conditions and allergies prior to arival so that we can ensure a suitable and safe treatment. Citi Spa Aberdeen has the right to refuse or offer an alternative treatment if contra-indications occur.
Treatments for all day packages cannot be exchanged or shared with another person and any amendments to treatments must be made 48hrs prior to arrival to ensure availability.
Gift vouchers can only be redeemed for the products and treatments as described, with the exception of Gift vouchers bearing a value only.
Gift vouchers cannot be exchanged for a cash alternative.
We require 24 hours notice for cancellations and 72 hours notice for large group bookings please. Failure to contact us within these notice periods or not showing up on the day for your appointment will result in your deposit not being refunded.